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Perfect for Some but Disastrous for Others: Patients and Clinicians Express Concerns over Phone and Video Consultations

A study of rheumatology patients and clinicians has found that while the majority found phone or video consultations more convenient than face-to-face consultations, they viewed so-called telemedicine as less diagnostically accurate than in-person consultations and as having the potential to increase health inequalities and barriers to accessing appropriate care.